Thursday, April 12, 2007

Pathetic Panasonic

So, I present Brian with a new camera because I think that he deserves encouragement with his photography and this slightly larger model than the Ixus camera, which got stolen, has a better grip and has a stabiliser. Our friend Sophie has one and we were impressed with the results. Lumix DCM FZ7 for the technophiles. It came without a camera case.

After a search on the internet I find that the case for this camera is in the USA. I try to purchase it but I have to register for an account and, yes there is no space to register in the UK. I send them e-mails asking if they ship to the UK. I guess by their lack of response that they don't even e-mail to the UK. Dead end. No-one in the UK seems to have this item so I finally find Panasonic's UK site. Now I will get somewhere . . .

I phone them:

"Hi, I'm trying to track down a camera case for the Lumix DCM FZ7. Can you help?"

"There is one but it is not available in this country"

"Er yes, in the USA?"

" Not in this country ~ we are seeing if they can be made available."

" You mean I can buy a Panasonic camera in this country but not the case for it?"

"There is a case for it ~ but it's not available in this country."

"Mmmm (What a load of rubbish this international corporation is) What do you suggest I do?"

"Go to Jessops and buy a third party case."

"Thank you. Goodbye"

Panasonic are, therefore, pathetic. Buyer beware!

1 comment:

Brian Sibley said...

It's a lovely camera, though!! :-))